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Terfex.com - NETGEAR FVG318 ProSafe 802.11G Wireless VPN Firewall 8

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List Price: $181.00
Our Price: $123.70
Your Save: $ 57.30 ( 32% )
Availability: Usually ships in 24 hours
Manufacturer: Netgear
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Average Customer Rating:     

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Binding: Electronics Brand: Netgear EAN: 0606449041668 Feature: Wireless and Wired VPN with 8-port 10/100 Mbps switch Is Autographed: 0 Is Memorabilia: 0 Label: Netgear Manufacturer: Netgear Model: FVG318NA Publisher: Netgear Special Features: nv:Device Type^Wireless VPN Router|Form Factor^Desktop|Form Factor^Wall Mountable|Wireless Network Standards^IEEE 802.11g|Wireless Data Transfer Rates^108 Mbps|Wireless Indoor Range^100 Meters|Wireless Outdoor Range^300 Meters|Security Protocols^WPA|Security Protocols^128-bit WEP|Security Protocols^64-bit WEP|Security Protocols^WPA2|Networking Standards^IEEE 802.3 Ethernet 10Base-T|Networking Standards^IEEE 802.3u Ethernet 100Base-TX|Routing / Firewall Protoccols^TCP/IP Studio: Netgear Warranty: NETGEAR lifetime warranty
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Features
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Wireless and Wired VPN with 8-port 10/100 Mbps switch Business-class security includes SPI firewall and an Intrusion Detection System 802.11g wireless access point provides up to 108 Mbps throughput Eight dedicated VPN tunnels to protect links between locations Device measures 9.92 x 1.57 x 7.1 inches (WxHxD)
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Editorial Reviews:
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This ProSafe 802.11g Wireless VPN Firewall 8 offers wired and wireless connectivity and business class protection for small office and remote/branch office users. It combines five functions in a single, compact package - Stateful Packet Inspection (SPI) firewall, 802.11g wireless access point, IPSec Virtual Private Network (VPN) appliance, NAT router, and eight-port Fast Ethernet switch. Powerful and standards-based, it delivers both 10 and 100 Mbps connections for wired devices, plus 802.11b/g devices and speeds up to 108 Mbps. This complete solution offers high-performance features in a space-saving, easy-to-use design.
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Spotlight customer reviews:
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Customer Rating:      Summary: Unstable - FVG318 Comment: Poor experience with this product - it proved to be extremely unreliable.
Setup was quick with the documentation provided including handling fixed IP addresses and the wireless setup including security was painless. However in operation it was dropping connectivity within a couple of hours requiring a power off and power on cycle. Sometime the wired access would drop and other times the wireless, often both. I spent three + hours on the phone with Netgear technical "pro" support which included shutting off all machines except one and upgrading to the latest firmware with no material improvement after two days of operation. The next step was an RMA and the replacement unit arrived in a couple of days with the same result.
As this box could not deliver a reliable connection for the 5 laptops, 1 desktop, 1 server, Airtunes and a Print Server - I replaced it with the following setup.
(1) a Linksys BEF SR41 for the Router and (2) a Linksys WAP 54G for the wireless access point
The setup experience was straightforward and the operation since then has been flawless - not a single drop and no re-boots.
Customer Rating:      Summary: Worth the effort... Comment: While researching this product, I found many, many negative reviews. But, in the end, being able to get a Netgear VPN, firewall, router and wireless capability for 100 dollars less than buying the VPN and wireless access point separately was too much to pass up. As I have often found with networking (especially wireless) products, the underlying issue of the large number of negative reviews is people's lack of understanding of networking and/or inability to properly configure the device. In the case of this device, the configuration issue did turn out to be quite a headache, but the persistence was well worth it. If you are having trouble getting it configured, especially the part of upgrading the firmware, check out some of the reviews on NewEgg-- it made the difference for me. Once I got the firmware upgraded, the rest of the configuration was very similar to all the other Netgear products I own, and it has been a very solid performer for over a month now.
Customer Rating:      Summary: Received old version from Amazon Comment: I too had a poor experience with this device. There are a LOT of updates and fixes available for the problems described by the other reviewer, but unfortunately they are only available for the "V2" device. Amazon shares part of the blame for the problem since I ordered my device WELL after the V2 released but Amazon sent me one of the "old stock" V1 devices.
After performing all possible V1 updates, tuning, tweaks, etc. I was ready to return the device. I decided that I would give the V2 firmware a try (yes, it may void your warranty, but if the device is an absolute piece of trash anyway...)
The "good news" is that the V2 firmware loaded just fine and performs "as advertised" - just no warranty. DDNS actually works for me with the V2 firmware, and all my VPN tunnels also all work without any issues. My device is used in a light business / heavy home user environment with 5 persistent VPN tunnels and I have not noticed any performance related issues, random resets, or dropped connections after the V2 flash upgrade.
Shame on Netgear for not offering an upgrade path from V1 to V2 (partial credit or something).
Shame on Netgear for not supporting the V2 software on the V1 device (since the V2 software is the only thing that makes the device usable).
Shame on Amazon for not returning all their old stock to Netgear and offering their customers the latest version of the product - my main complaint here is that if I purchase a book that has multiple revisions, at least I am told, and therfore able to select which revision of the book I would like to purchase. This was not the case with my purchase of the firewall.
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Customer Rating:      Summary: Does not work as advertised Comment: I retruned the product to Amazon and have not yet received my credit for the return.
The product did not work as advertised. Would not retain configuration across cold boots of the device. When ever there was a power failure I had to reconfigure the device. I had purchased two of them and both of them had the problem.
The DDNS does not work. Netgear acknowedgeds the problem, however, they are not willing to put out a firmware release to fix it. Instead they suggested I purchase another one of their products which was less secure, but has DDNS that worked. This after nearly two weeks of dealing with technical support with speech that I could hardly understand and that did not even know about the DDNS feature.
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